TERMS AND CONDITIONS

By entering and using this website, you agree to all the following Terms and Conditions contained herein and agree that you acknowledge and understand them.
As a valued customer of our website, please ensure that you read all the Terms and Conditions before making any purchases from this website. If you have any questions regarding the Terms and Conditions please do not hesitate to contact us on littlewildroses@yahoo.com


COLOURS

We do our best to display the colours of a product as accurately as possible, however the colours you see will depend on your monitor and may not be accurate.
Little Wild Roses cannot guarantee that the colours you see on the website will match the actual product. If you have any questions regarding any of the products on our website please send us an email before making any purchases.



RETURNS AND EXCHANGES

Little wild roses jewellery is hand assembled with loving care, with the highest priority on quality and durability. So, as handmade jewels, they can present small imperfections that make these products even more beautiful and unique.
Little wild roses checks all items before delivery and makes sure they are free from any defects of workmanship. We will only accept returns if the item is faulty upon receiving it.
Exchanges can be made if the item is still available, in the event the item is no longer available we will issue an online credit note or a refund minus shipping charges to your paypal account.
If you wish to return any items please note the following:

1. Little wild roses must be notified of your intention to return and the reasons for return or exchange. Please send us an email on littlewildroses@yahoo.com with the subject "Returns" if you decide to do so. Please do not return any items before notifying us, this might result in your return not being processed.

2. Items must be returned within 14 days of purchase.

3. All items returned must be in original packaging including any tags.

4. Buyer is responsible for the shipping charges for returning the items. We will not be responsible for any items lost in transit. We will not offer any refund/exchange if we do not receive the items. We advise that customers choose a shipping method which provides tracking.

5. After receiving the returned item, Little wild roses will inspect the item and if deemed faulty, will exchange the item or issue an online credit note/refund.

6. Little wild roses may decline to offer a credit note or exchange if the item is on sale or the returned product is damaged by someone other than a Little wild roses team member.

7. We cannot accept returns on earrings for hygienic reasons.



PAYMENT AND SECURITY

We only accept payments via PayPal.
PayPal is a website that allows you to send and receive payments in a total safe, convenient and economical way. With PayPal, your card details are safe because they are never shared with the seller.


DELIVERY TIME AND SHIPPING COSTS

The domestic orders are shipped via Registered Italian Post for just € 5.00 for one or more items purchased. While the International orders are shipped via International Registered Post at a cost of € 9.00 for the purchase of a single product and of 12.00 € for the purchase of multiple products.
The orders will ship within two working days after your payment. However, it is necessary to specify that the package does not come to your home two days after the payment, you must take into account the delivery time. In the count you have to exclude Bank Holidays and weekends.